Please fill in the Form to receive a Quotation.

To help understand your requirements, please fill out the Form below. One of our team will review and respond via email with a quotation, lead time and any other questions we may have.

Light Refurbishment Service

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Company Name *

Delivery Name

Name *

First

Last

Email *

Original Purchase/Invoice Number

Should you know the Purchase order number or Invoice number from when you purchased the lights you are wishing to send, please provide it here. This helps us identify the age of the units.

New Purchase Number (if applicable)

Should you wish us to use a Purchase order number, please provide it here.

Delivery Address *

The address that you would like us to ship the refurbished lights to.

Billing Address

Please enter your Billing Address if this is different to your Delivery Address.

Lights to Refurbish *Steel Skip LightsSteel Scaffold LightsWHITE Hoarding Lights (any type)RED Hoarding Lights (any type)Little John Scaffold LightsLittle John Fence Lights

Let us know which product you are sending back for refurbishment. You can select multiple products if you are sending different types of lights back.

How Many units are you sending? *

Please let us know how many units you are sending in for refurbishment. This will help us when quoting lead times. If you require more than 100 units, please email us directly.

Have multiple light types to refurbish?

If you have selected multiple lights above, then please provide a breakdown on amounts in the comments section below.

Drop-off/Collection Options *

• Self Drop-off/Collection
• Your own Courier Collection
• Our Courier Collection

Please select which transport option you would prefer. Please note, our courier collection will come at an additional cost.

Comment or Message

Please let us know if you have any requests for us to consider in our Quote for refurbishment. Standard practice is to swap like for like. So if you had Amber lights, we will refurbish to the same spec. However, if you would like a different colour light, we would be happy to refurbish the units with a different spec.

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 Refurbishment Terms & Conditions

Ordering a Refurbishment
Orders will be considered once an enquiry is sent via the online form (above) OR email to sales@multilight.co.uk. A formal Quote will be sent to you and if accepted, JC Multilight require that you send the units in at your own cost, self-drop off or request for us to organise a courier. Returned items will be processed within two (2) working days of receipt.

Refurbishment Process

The following information will be required when returning your goods:
Delivery Documentation containing your quote Number, which will be provided.
List and description of goods to be returned
Returned items will be processed within two (2) working days of receipt.
Reasonable care must be taken when packaging the parcel and returning it so that goods are not damaged in transit
You are advised to use a carrier that offers both traceability and insurance

Return to : JC Multilight, W11 Lenton Business Centre, Nottingham, NG7 2BD.

All sent units will be individually checked. Once the refurbishment is complete we will issue a report on the work carried out along with how many units have been successfully refurbished. A Proforma invoice for the work will be issued and goods will be sent back to you once payment is received at no additional carriage cost.

If any units are deemed to only need minor repairs, we will deduct an amount from the order when sending across the Proforma invoice (eg; the front lenses & seals in good working order so no requirements to replace).
If we are unable to repair a unit or replace parts to bring the unit to a satisfactory standard, we will scrap the unit and remove it from the Report/Proforma Invoice. On request, we can also return the scrapped unit to you at no additional cost.

We offer a 6 month guarantee on all repairs. If there are any faults other than battery usage discovered upon return, then we will honour our returns policy outlined under our damaged/faulty products section: https://www.multilight.co.uk/faq/

JC Multilight may refuse or be unable to process your order if:
The product you send is discontinued, not a JC Multilight product or no longer available.
Your account is on hold due to late payment.
You do not meet the eligibility to order criteria set out in our terms and conditions.